For our Fleet and Body Shops:
For repairs, we offer a LIFETIME WARRANTY against cracks. If the glass were to crack out from the repaired location, we will credit the amount paid for the repair toward a replacement. If the glass cracks during the repair process, you will not be charged.
This warranty is valid as long as you own the vehicle, and is non-transferable. Any issues must be reported within 30 days of notice and all warranty work is to be handled directly through Merrillville Auto Glass & Trim. Any warranty work done outside of Merrillville Auto Glass & Trim will not be reimbursed and will void all future warranty coverage.
This warranty does NOT cover any issues caused by preexisting damage or rust. If there is any damage or rust on your vehicle at time of service, the technician will make every available attempt to inform you and document the issue. Any damage that occurs during installation is covered, but must be reported within 24hrs.(other than glass breakage) Any reports made after this time are subject to refusal on a case-by-case basis. We reserve the right to discontinue service at any time if we feel the safety of the installation or our technician is at risk.
We do not offer a warranty on installation of used parts and/or new provided parts
We do not offer a warranty on a removal and re installation of any part.
If the glass breaks while installing a provided new/used part, or during a removal and re installation, you will only be charged a $45 service fee. Merrillvile Auto Glass & Trim is in no way responsible for the parts for these services, or damage done by exploding tempered glass, nor will any guarantee be made to the safety and longevity of the installation. The customer assumes all responsibility for these services.