8606 Mississippi Street
Merrillville IN 46410
(219) 769-1905
9:00 am to 5pm Monday - Thrusday
Friday 9:00am - 4:00pm
Closed: Saturday & Sunday
Will my insurance cover my broken auto glass?
If your insurance policy includes comprehensive coverage, you'll only be responsible for your deductible for the service to be completed. Deductible amounts vary based on insurance company and policy type. Schedule today to verify your deductible with your free quote.
Do I need to get estimates for my insurance company?
NO, once your clam is entered and referral is issued to us- what the insurance company will pay us is on this referral – and we have to accept the price or reject the terms .
Will checking my deductible or inquiring about auto glass claims raise my insurance rates?
Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.
Will filing an auto glass claim count towards my insurance policy?
In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific auto glass coverage.
Your acceptance of this job assignment is conditioned on and subject to your agreement
What if I only have liability coverage?
Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Merrillville Auto Glass & Trim offers multiple payment options including cash, check, Visa, MasterCard, Discover.
Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?
Many insurance companies cover windshield repair at 100% coverage with no deductible
Contact your agent and/or insurance provider or refer to your insurance policy to confirm your specific coverage.
What if my deductible is the same or les than the auto glass service?
You can pay for the work yourself. Merrillville Auto glass & Trim offers multiple payment options including cash, checks, Visa, MasterCard and Discover.
Do I need to contact my agent or insurance company before I contact Merrillville Auto Glass and trim?
Yes. All insurance companies use third party insurance processors, like Lynx, Galexy , Safelite auto claims. They will email us the referral / and authorizations to do your auto glass and or sunroof replacements.
Will my insurance company pay for OEM Glass?
Yes/No Most insurance companies stipulate that auto glass installers put in LKQ (like kind quantities) glass back in - this includes moldings if needed according to NAGS( national glass association guidance of windshield and glass replacements the industries standards …I t is also acceptable for installers to use a universal molding if they so choose. . OEM glass has to be approved and depending on the age of your vehicle would determine if they will. Not on getting OEM glass takes longer to get than OE glass.
Also approval is required for these:
. FAILURE TO OBTAIN PRIOR APPROVAL WILL RESULT IN NOT BEING PAID FOR THESE ITEMS: Aftermarket Tint Replacement 
SunroofsBacklite SlidersNAGS Parts Not Listed for Vehicle
SunroofsBacklite SlidersNAGS Parts Not Listed for VehicleMoldings Not Designated/Priced by NAGS * Vinyl Peelback(vinyl or cloth simcom top Motorhome/Bus Glass OEM/Dealer/Premium PartsNon-NAGS Priced/Obsolete PartsMultiple Moldings not required by NAGS ADAS Re-calibration Services
No NAGS Published Labor Hours
Does my insurance cover recalibration?
Yes, Recalibration is part of your replacement service. When you take your vehicle to get recalibrated at the dealership (they will not process insurance) you would have to pay for this service and get reimbursed from your insurance company. Many dealerships in our area have changed their third party repairs . they will not let us take your car to them for re-calibration – as their policy only the person who owns the car can pay and sign for re-calibration services.
